While we want everyone, who visits Fable Casino to enjoy playing great gambling games, we understand that above all else, your responsibility is to protect our players. One of the key ways in which we make sure our players are protected is by putting safeguards in place against the effects of problem gambling.
Problem gambling is defined as gambling behaviour, which is undertaken compulsively and to the detriment of the player, and as such is something we as an operator take very seriously. In this post we’re going to introduce you to the main safeguards and services we have in place to protect our players, who might be having trouble with problem gambling. Plus, we'll offer advice on what to do if you or someone you know is suffering.
If you feel you have a mild problem with gambling and simply want to make sure you don’t get too lost into a game, the first port of call we’d recommend is activating reality checks on your casino account. If you activate these reality checks, you’ll be able to choose an amount of time you can play for before an imposed break – again, for a length of time you decide – will take place. Within these ‘Timeouts’, you’ll be prevented from playing on any of the games at the casino, with the idea behind them being that this will give you a moment to reflect on your playing.
The next step you should take if reality checks aren’t quite enough for you is to apply limits to your player account. You can set up these self-imposed limits when you sign up to the casino and you can choose the values you want to be depositing or wagering on a daily, weekly or monthly basis. This is all designed to make sure you don’t accidentally spend more than you intended to on gambling, and that you don’t get into trouble while playing.
The final step to ensure you stay safe is to self-exclude from the casino. As the name suggests, self-exclusion is a voluntary act, whereby you request to be excluded from using our casino for between six and 12 months.
Though you can still withdraw cash from your player account, you won’t be able to deposit or play on any of our games through the duration of your exclusion. This is designed to shut down any gambling activity and the exclusion can be extended at any time to ensure you don’t relapse.
While we’ll do everything we can to help problem gamblers, they shouldn’t try and sort out their issue without proper help. That’s why if you or someone close to you is struggling with problem gambling, you should try and find some professional help.
There are plenty of national and local organisations, which will be able to help you out. Yet, the two big ones you should know about is the gambling charity GamCare – information about which you can find at http://www.gamcare.org.uk – and the support group Gamblers Anonymous – which you can find at http://www.gamblersanonymous.org.uk.